A local charity for people who live or work in West Berkshire

Do you need help to make a new Universal Credit claim?

Get help applying for Universal Credit


The Citizens Advice Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.


It’s free, independent and confidential. Specially trained advisers can help with things like how to gather evidence for your application or how to prepare for your first JobCentre appointment.


Call us for free: 0800 144 8 444


Chat to an adviser online:     


For online advice visit:     


Volunteer with us

21,600 highly trained volunteers support the delivery of our work. Our volunteers come from all sorts of backgrounds and help with everything we do. Could you join them?

We are a charity. Help us to keep changing lives with advice

Without the generous support of people up and down the country, we couldn't continue the work we do.