Campaigns

About Citizens Advice Campaigns

At Citizens Advice West Berkshire we are committed to campaigning to improve the lives of our clients and to make a difference for residents across our region. We use our clients’ experiences to inform our campaigns at local level and to contribute to national campaigns run by Citizens Advice.

An overview of the campaigns work carried out by Citizens Advice can be found on their website here.

Ongoing Campaigns

The ongoing cost of living crisis continues to be the focus of Citizens Advice campaigns. Citizens Advice  research shows that 5 million people across England, Scotland and Wales, are now in a household with a negative budget, including 1.5 million children. A further 2.35 million people are living on empty – they’re only escaping a negative budget by cutting their essential spending back to unsafe levels. 

Citizens Advice is calling on the government to adopt policies to support people by: 

  • uprating working age benefits using the Household Costs Index 
  • improving access to social tariffs  for water, broadband and motor insurance 
  • expanding the Warm Home Discount and energy support  

Past Campaigns

Previously, Citizens Advice has successfully campaigned for measures to help people with the cost of living. As a result, the government included in successive budgets: 

  • uprating of benefits in line with inflation 
  • increasing the Local Housing Allowance 
  • extending the Household Support Fund  
  • abolishing the £90 fee for a Debt Relief Order 

New website

In April 2025, we launched our new website to make things clearer for our clients. This includes one single page letting you know about all the different services available.

We will continue to update the content in the coming weeks.

Client feedback

“I don’t know what I’d do without the CAB. I think you are amazing and an absolute lifeline."

"You have no idea how much you have helped me and what a difference this has made in my life."

"I can only thank you so much for your kindness and just being there to support me when I was feeling so desperate!!"