Do you need help to make a new Universal Credit claim?

Get help applying for Universal Credit

The Citizens Advice Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.

It’s free, independent and confidential. Specially trained advisers can help with things like how to gather evidence for your application or how to prepare for your first JobCentre appointment. 

Call us for free: 0800 144 8 444 

Chat to an adviser online: citizensadvice.org.uk/helptoclaim      

For online advice visit: citizensadvice.org.uk/helptoclaim     

 

New website

In April 2025, we launched our new website to make things clearer for our clients. This includes one single page letting you know about all the different services available.

Client feedback

“I don’t know what I’d do without the CAB. I think you are amazing and an absolute lifeline."

"You have no idea how much you have helped me and what a difference this has made in my life."

"I can only thank you so much for your kindness and just being there to support me when I was feeling so desperate!!"