A local charity for people who live or work in West Berkshire


We will be closed from Thursday 19th December until Monday 6th January

Face-to-face in Newbury

Opening Hours


Drop-in sessions in our Newbury office 2019 (map)
Monday         9.30 am – 11.30
Wednesday   9.30 am – 11.30
Wednesday 12.30 pm – 3.00 pm

New Contact Point at West Berkshire Council Market Street offices
Every Wednesday an advisor will be on hand to help resolve your queries and/or signpost to other organisations. Please note that this is not a confidential environment.

Click here for telephone advice times.

Our office is on the 2nd Floor, Broadway House, 4-8 The Broadway, Northbrook St., Newbury RG14 1BA

There is a lift up to our offices on the second floor and our premises are fully accessible.

Volunteer with us

21,600 highly trained volunteers support the delivery of our work. Our volunteers come from all sorts of backgrounds and help with everything we do. Could you join them?

We are a charity. Help us to keep changing lives with advice

Without the generous support of people up and down the country, we couldn't continue the work we do.